These terms explain the general conditions for using the NewLogi website and requesting logistics services. A shipment is subject to the service quotation, booking confirmation, and any applicable carriage terms provided for that shipment. If those documents differ from this summary, the shipment-specific documents govern the service.
Using this website
You may use this website to learn about services, request a quote, track an existing shipment, or access an account. You agree to provide accurate information and not misuse the site, attempt unauthorized access, or interfere with its operation.
Quotes and bookings
A quote request is an inquiry, not a confirmed booking. Prices, route availability, transit estimates, and service terms are confirmed only in a written quote or booking confirmation. Estimated delivery dates are estimates, not guarantees. A booking or pickup request submitted in your account remains pending until NewLogi confirms it.
Shipment information
You are responsible for providing accurate shipment descriptions, dimensions, weights, origin and destination details, and any relevant handling or documentation requirements. Certain goods may be restricted or require special declarations. Do not tender goods until the applicable service and requirements have been confirmed.
Tracking information
Tracking reflects events recorded by authorized staff or configured service integrations. It may not update continuously. Public tracking displays only approved shipment information and should not be treated as a live location service.
Accounts and security
You are responsible for protecting your sign-in credentials and notifying us if you believe your account has been accessed without permission. We may suspend an account that is compromised, misused, or used in breach of these terms.
Website content and availability
We work to keep the information on this site current but do not warrant that every page is error-free or available at all times. Service details are general and do not replace the shipment-specific terms provided with a quote or booking.
Contact
Questions about these terms or an existing shipment? Contact our team.